没谱
结局成为游戏的名称
如果只。“这类基于结果的采购继续的脸headwinds,” explains Huber of Alsbridge. “Progress is being made, but the fact is that outcomes are difficult to define in a way that fits traditional contract structures, and they take time to get right. This is going to take more work by smart, creative deal-shapers before outcome-based sourcing can truly replace traditional input-based models as the predominant sourcing model.” So far, the best we can offer is that some deals have shifted from input-based to产量基于布拉德·彼得森，在孖芝加哥办事处合伙人。“定价像现金收款看起来像一个真正的答案的结果，但样最真实的答案，需要很大的努力和技能，以实现和保持相对少见的，”他解释说。“然而，转向基于产出的定价是一个重要的举措远离基于投入和更接近了一步一个真正的商业成果衡量典型的定价。”
业务接管
企业领导者在做IT采购中发挥更大的作用，服务，特别是云服务，与过去相比。然而，“它仍然是服务提供商解决方案的整合和有效的安全至关重要，”艾斯纳说。“我们的业务肯定接管了数字议程的许多组织和SaaS解决方案，如人力资源技术，正在IT之外，” ISG的霍尔说。“但是，许多CIO都在今年加大了以自己为他们的企业数字化议程”。
赔率是IT可能会变得更加不可或缺未来的采购决策。“网络安全性和互操作性王牌不受约束的商业中心主义为物联网增加了复杂性和脆弱性的另一层，”胡贝尔Alsbridge说。
该RFP衰
“该RFP仍然是有竞争力的采购过程中不可或缺的一部分，特别是对复杂的产品和服务，”佩斯哈蒙的Tanowitz说。“然而，我们看到越来越多的协作方式招标书，如共同开发的工作报表和放贷更灵活地过程，让供应商提供创新的解决方案的RFP创造更多的面向解决方案的方法。”
While the RFP remained entrenched, it did not go unquestioned. “The RFP has not gone away, but the old templates have grown stale, and sourcing processes, including RFPs, need to become more adaptive,” says Alsbridge’s Huber. The tried-and-true approach never worked well for emerging technologies, says Peterson of Mayer Brown. “There, RFIs, RFSs and Proof of Concept projects work better. However, the RFP has remained a trusty tool for traditional outsourcing deals where it remains important to communicate requirements and obtain comparable information from potential service providers.”
等着瞧
云机器人的黎明
“当然，我们已经看到了有关机器人的对话的上扬过程自动化（RPA），但实际情况是，云机器人仍略高于Excel宏更在这一点上，” Tanowitz说。“供应商讨论云机器人频繁，好处是可以在提高生产率方面是有意义的，但我们还没有看到客户利用技术以一种有意义的方式。”自动化的推进，布莱恩博多尔，在皮尔斯伯里的全球采购实践的合作伙伴说，“但我们还没有看到“上升的机器“。我们希望继续在2016年及以后观看了这一趋势。”
当机器人与自动化采取搁置的不是云计算，但业务流程外包孖罗伊说。
供应商的风险占据了中心舞台
Outsourcing customers did not get serious about supplier risk overall, but they did get hyper-focused on cybersecurity. As a result, clients paid more attention to service location in signing deals, says Eisner of Mayer Brown. “We generally see supplier risk conversations ebb and flow with current events,” explains Pace Harmon’s Tanowitz. “Rather than preparing for supplier risk based on geographic instability or events, we’re seeing enterprises preparing more holistically for disaster response and recovery, including assessing cybersecurity risks and the protection of customer data that may be in the hands of their supplier.
This story, "IT outsourcing year in review: Grading our 2015 predictions" was originally published byCIO 。
