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为什么IT服务提供商在北美投资

斯蒂芬妮奥弗 — 周五，2017年5月19日9时58分00秒-0700

IT service providers set up more new IT delivery centers in North America than anywhere else in the world last year, according to new research.North American locations accounted for more the one-third of new delivery sites (29 out of a total of 76) established by service providers in 2016, according to a report from IT and business sourcing consultancy and research firm Everest Group.

The need to be close to U.S. customers coupled with the increased use of automation to control costs is making North America a more attractive option for service delivery, says Everest Group.

[ Related: IT service providers increase investment in onshore locations ] The demand for digital transformation related technologies specifically is driving interest in certain metropolitan areas. The share of digital services being delivered in new service provider set-ups has been steadily increasing from approximately 25 percent in 2012 to 63 percent in 2016. “This percentage is expected to continue to remain high as service providers focus on expanding and broadening their digital capabilities,” says Everest Group Vice President Salil Dani.

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IT行业领袖表示，目前的H-1B计划是有效的

斯蒂芬妮奥弗 — 星期五，2017年4月28日08:14:00 -0700

The majority of IT leaders are happy with the H-1B visa program as is and say that proposed changes will make it harder to fill skilled IT roles, according to survey released by IT recruiting firm Harvey Nash this week.

Following the Trump administration’s executive order earlier this month calling for restructuring the temporary skilled labor program relied on most heavily by IT service providers and technology giants, Harvey Nash polled 174 U.S. IT leaders across 20 industries. Nearly two-thirds (63 percent) of respondents in companies with fifty or more developers said that the current H-1B visa program has helped them meeting their needs for highly skilled IT talent. Six out of 10 IT leaders with large development teams said the proposed H-1B changes would make skilled IT talent less available, and 68 percent of them predicted that proposed reforms would increase the cost for certain IT roles.

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特朗普的H-1B改革解决了一些问题

斯蒂芬妮奥弗 — 周四，二〇一七年四月二十〇日10:30:00 -0700

U.S. President Donald Trump signed his so-called “Buy American, Hire American" executive order on Tuesday, aimed in part reforming the H-1B visa process for temporary foreign workers. The order clarifies that the new administration does indeed intend to address the visa program -- heavily used by IT outsourcers both foreign and domestic — this year. However, the details of the proposed reforms — and the powers of the executive branch to compel changes to the system — remain murky.

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英国脱欧将如何影响IT服务

斯蒂芬妮奥弗 — 星期三，2017年4月12日06:23:00 -0700

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在倒计时英国从欧盟分离开始在三月底时英国首相特里萨月正式引发了“Brexit。”只需不到两年的时间，直到英国正式退出欧盟，出发日期是关于形势的几确定性之一。“没有一个国家曾经走过这条道路，并没有回头，”克雷格·赖特，为业务转型总经理和外包咨询公司佩斯哈蒙说：

如何评估国内IT服务提供商的位置

斯蒂芬妮奥弗 — 星期五，2017年3月31日05:17:00 -0700

It remains unclear what – if anything – President Donald Trump's administration will do to change the U.S. H-1B program. But uncertainty and fears of bad press are causing some IT service providers and customers to rethink their approach to offshoring and the associated use of foreign-born temporary visa holders to fill U.S. roles. With some proposed legislation calling for more than doubling the minimum salary of H-1B visa holders, both enterprises and IT outsourcers may be evaluating U.S. locations for IT service delivery.
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它的外包提前缓慢

斯蒂芬妮奥弗 — 星期二，2017年3月21日10:50:00 -0700

While the IT and business process services industry continued to grow through 2016, that growth slowed over the course of the year and could fall to less than 2 percent by 2019, according to a recent report from IT and business sourcing consultancy and research firm Everest Group.
[ Related: Outsourcing trends to watch in 2017 ]
The pace of year-on-year revenue growth fell from 4.5 percent in the first quarter of last year to below three percent by year-end. And Everest Group predicts a continued decline over the next one to three years, falling to as low as 1.9 percent by late 2019 as a result of as a result of macro uncertainties, technology disruption and intense competition.
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7个技巧用于管理IT外包合同

斯蒂芬妮奥弗 — 星期一，2017年3月6日12:17:00 -0800

IT organizations put great focus into drawing up their outsourcing contracts, but those agreements alone do not guarantee satisfactory outcomes. Attorney Brad Peterson has seen it time and time again. “Time and money are spent on drafting the contract—often a substantial amount of money. And a tremendous amount of potential value is created in that contract,” says Peterson, partner in Mayer Brown’s Chicago office and leader of its technology transactions practice.
But then the engagement is handed over to a well-intentioned supplier management team that wasn’t involved in the contract and often can’t make heads or tails of what’s in it. “It’s understandable. Contracts are complex and confusing, and relationship managers are selected based on their knowledge of technology or their skill in building relationships, not on their knowledge of how to run a contract,” Peterson says.
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如何建立一个敏捷的IT外包过程

斯蒂芬妮奥弗 — 周四，2017年2月23日13时02分00秒-0800

Traditionally, IT organizations have spent six months to a year or more on the IT outsourcing transaction process, finding the right providers and negotiating a suitable contract. But as IT services — and, increasingly, as-a-service— deals have gotten shorter, that lengthy process may no longer make sense.
Industry advisors and consultants have debated the potential benefits of speedier sourcing for several years. In today’s rapidly changing business and technology landscape, it may become an imperative. But an effective outsourcing engagement demands more than just an accelerated version of the traditional IT services transaction process.
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律师预测，要求一年的IT外包客户

斯蒂芬妮奥弗 — 星期五，2017年2月10日08:36:00 -0800

In a year that’s already been marked by uncertainty, one thing is clear: IT outsourcing customers will need to reexamine their approaches to IT services in 2017. “We see a big year ahead for technology transactions,” says Brad Peterson, partner in the Chicago office of Mayer Brown, in a recent webinar on the law firm’s 2017 predictions for the IT and business services space.
[ Related: Outsourcing trends to watch in 2017 ]
There are big changes afoot in a number of areas — from a political climate that threatens to reshape the already shifting global IT services industry to new data protection and privacy regulations and the drive to extract more value from data to the widespread adoption of new digital technologies to a revolution that’s begun in the more rapid delivery of software and other systems.
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IT服务提供商为潜在的H-1B签证变更做好准备

斯蒂芬妮奥弗 — 星期一，2017年1月30日05:46:00 -0800

While new U.S. President Donald Trump’s recent proclamations related to immigration have centered on his plans for a Mexican border wall and bans on Syrian refugees, the IT outsourcing industry is anticipating details on his strategy for reforming the H-1B visa program.
Trump railed against the shifting of U.S. jobs overseas during his campaign and called for raising the minimum salary for H-1B holders to $100,000 per year, from the current threshold of $60,000 per year.
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A purported draft of an executive order recently published called for an investigation into the impact of such nonimmigrant visa programs on American workers and directed the Department of Homeland Security to "consider ways to make the process for allocating H-1B visas more efficient and ensure that beneficiaries of the program are the best and the brightest.
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2016年，数字化颠覆了传统外包市场

斯蒂芬妮奥弗 — 2017年1月26日星期四09:36:00 -0800

The traditional IT and business process outsourcing market declined 25 percent in the fourth quarter of 2016 compared to the same period last year, producing a total of $9.6 billion in total contract value, according to data from Information Services Group (ISG). The value of traditional infrastructure, applications, and business process deals in the fourth quarter was down eight percent over the previous quarter, according to ISG.
[ Related: Outsourcing trends to watch in 2017 ]
“These results, we believe, reflect uneven global demand,” says John Keppel, partner and president of North EMEA and Asia for ISG. “The traditional sourcing sector is in the midst of a structural change, as more and more services move to the cloud and many service providers try to adapt their business and sales models to meet these changing market conditions.”
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IT服务提供商增加在陆上的投资

斯蒂芬妮奥弗 — 2017年1月6日星期五09:50:00 -0800
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在全球采购行业在设置活动近年来激增在陆上的位置，根据外包咨询公司和研究机构珠峰集团。
[相关阅读： 考级我们2016年IT外包预测 的
由于全球经济放缓，新的百分比相对于陆上离岸递送位置看到在2013年和2014年的陆上位置膨胀显著下降后顶部20服务提供商之间的2015年期间从45％上升到2014年的52％和2016年上半年，根据珠穆朗玛峰组。这使陆上地点在业内前所未有的高比例。的阅读这篇文章完全，请点击这里

2017年外包趋势

斯蒂芬妮奥弗 — 星期五，2016年12月30日04:3900 -0800
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这一年，我们看到了外包整合多重挑战，生产工作负载和企业系统击中云和安全性打了议程的首位。
所以，what’s ahead for 2017? Uncertainty for one thing. Industry watchers expect a number of shifts in the IT and business process services space — not least of which will be the initiation of more flexible outsourcing terms as the world watches and waits to see what happens once president elect Donald Trump takes office and Brexit takes hold.
[ Related: Trump presidency could sound death knell for offshore outsourcing ]
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新会计准则改变了IT租赁的规则

斯蒂芬妮奥弗 — 周五，2016年12月23日4点39分00秒-0800

The Financial Accounting Standards Board’s new lease accounting standards announced earlier this year will require public companies to recognize assets and liabilities from operating leases on their balance sheets for fiscal years beginning after December 15, 2018.
The changes — a response to a growing need to provide more transparency to off-balance sheet leasing obligations, estimated at some $1.2 trillion dollars — will impact not just accounting policies but lease vs. buy decisions within IT organizations whose companies will have to comply with the new standard.
[ Back in 2002: Budget Strategies: A Lesson on Leasing ]
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主要的IT外包收购将产生混合影响

斯蒂芬妮奥弗 — 星期一，2016年12月5日07:13:00 -0800

The announcement that outsourcing consultancy Information Services Group (ISG) will acquire competitor Alsbridge marked the biggest M&A announcement in the IT services advisory industry since KPMG bought EquaTerra in 2011. The two large independent outsourcing advisors are joining forces to create a 1,300-person firm with offices in 20 countries revenues targeted at between $285 and $300 million in 2017.
[ Related: Cloud services now account for a third of IT outsourcing market ]
The combined firm, with its expanded services, data and market intelligence, could put pressure on the big consultancies who offer IT outsourcing advisory services. “ISG's principle competitors — KPMG. Deloitte, EY and PwC — now have a bigger, badder ISG to contend with that can not only undercut them on fees but also can boast competencies in the emerging area of RPA, where the Big Four are currently winning out,” HfS Research CEO Phil Fersht recently wrote in a blog.
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